Curso de Order management

Sterling Order Management gives your company a single comprehensive view of

all inventory information by aggregating inventory from all locations and providing

a view of what is available internally as well as at all partner locations, what is

being supplied, what is in transit, and what the current demand is. This extensive

visibility ensures that you are giving your customers an accurate promise date for

all their orders, and your inventory is being utilized in the most efficient way

Temario del Curso de Order management

Chapter 1, "Distributed Order Management Overview"

This chapter explains the basic functionality of the Application Console.

Chapter 2, "Entering a Resource’s Route"

This chapter explains the task of entering a resource’s route for a given

day.

Chapter 3, "Adding or Removing Service Tools to a Service Work

Order"

This chapter explains the task of adding or removing service tools on a

service work order.

Chapter 4, "Determining Whether an Area is Serviced"

This chapter explains the task of search for a serviced area.

Chapter 5, "Taking an Appointment on a Service Work Order"

This chapter explains the task of taking appointments on an existing

service work order.

Chapter 6, "Managing Team Members on Service Work Order

Appointments"

This chapter explains the task of managing team members for service

work order appointments.

Chapter 7, "Handling Procurement Requests"

This chapter explains the task of handling procurement requests.

Chapter 8, "Answering Permit or Address Questions"

This chapter explains the task of answering permit and address

questions.

Chapter 9, "Create Order Screens"

This chapter explains the screen references on creating orders and draft

orders.

Chapter 10, "Order Console Screens"

This chapter explains the screen references to view and modify order

information.

Chapter 11, "Create Outbound Shipment Screens"

This chapter explains the screen references on how to create an

outbound order shipment.

Chapter 12, "Outbound Shipment Console Screens"

This chapter describes the screen references for the create outbound

shipment console.

Chapter 13, "Service Work Order Console Screens"

This chapter explains the screen references on how to create or modify a

provided or delivery service work order.